Create professional customer surveys and questionnaires easily with LimeSurvey.
Brands and products are made for customers. Their needs, problems and sensitivities are at the forefront of your work to make it a fruitful relationship. LimeSurvey is your number one customer service company when it comes to customer questionnaires, customer votes, customer polls or quick, easy and anonymous customer surveys that you can send out into the world with your own corporate design.
Integrate our simple survey tools - customer surveys and questionnaires, customer satisfaction surveys, and customer service surveys - on your own website so visitors can take part directly as they browse.
Use your own domain for your online customer surveys. This will gain you trust, and more people will be willing to participate in customer experience surveys, customer loyalty surveys and give you customer service feedback. If you need any help, feel free to contact our customer service team.
Seamlessly integrate your familiar corporate logo into the customer survey using adaptable themes so participants can recognise your company immediately.
Create your own expert panel with prior registration. That avoids multiple responses while maintaining contact with survey participants.
Create your survey with multimedia such as pictures, videos and audio. Allow your customers to upload any files they wish with the practical file manager.
Create short, informal surveys or polls and integrate them into your website so that you can get to know your customers and website visitors better and faster.
Interacting with customers is your top priority.
LimeSurvey allows you to always maintain contact with your customers by conducting straightforward surveys in your own website environment. This way, you can reach conclusions about customer satisfaction, collect important feedback and identify improvements.
Sophisticated logic mechanisms enable you to ask only the relevant questions for each participant. All of this is available with 28 different types of questions in over 80 languages. You can invite your customers to participate in your online survey and send them reminders directly from the application thanks to our all-in-one solution.
If you are using our LimeSurvey Cloud hosting:
When creating your LimeSurvey Cloud instance, you will be asked for the server location, where we will host your data. Currently, we offer the following hosting location:
After selecting a location, we will store your data exclusively on a server in that country.
If you are using our LimeSurvey Community Edition:
In that case, all your data is stored on your or your provider’s server (usually the one where you installed LimeSurvey).
| Type | Percent |
|---|---|
| Teachers | 30% |
| Students | 50% |
| Non-profits | 30% |
Teachers and students must agree to only use LimeSurvey for classroom related work.
Applying for a discount is easy. There are only two steps. After we have verified your information, the discount will be applied to your account.
For Teachers:
Step 1: Sign up for a free LimeSurvey account.
Step 2: Right after you sign up, email us your username and a scanned copy of the back and the front of your valid faculty ID. We will apply the discount after we verify everything.
Step 3: We will send you a confirmation email after we applied the discount.
For Students:
Step 1: Sign up for a free LimeSurvey account.
Step 2: Right after you sign up, email us your username and a scanned copy of the back and the front of your valid student ID. We will apply the discount after we verify everything.
Step 3: We will send you a confirmation email after we applied the discount.
For Non-profits:
Step 1: Sign up for a free LimeSurvey account.
Step 2: Right after you sign up, email us your username and proof of your non-profit status or proof of your non-profit work (website, flyer or similar). We will apply the discount after we verify everything.
Step 3: We will send you a confirmation email after we applied the discount.
LimeSurvey reserves the right to decline the offer of a discount and/or to end the discount program due to suspected abuse at our discretion.
*Discounts cannot be applied retroactively
If you cancel your subscription, you will continue to have access to all features of your plan for the time period you already paid (this is the same for LimeSurvey ComfortUpdate and LimeSurvey Cloud). If you are using LimeSurvey Cloud and the subscription has expired, you will fall back to the Free package. You will still be able to access all collected responses and use all features of the Free version.
We are very concerned about security. Your survey/response data is stored in a separate database with a separate user name/password for each LimeSurvey Cloud instance. The connection is encrypted if you are using SSL connections (that is the default — visible by https:// prepending your survey links).
The data inside LimeSurvey is not encrypted because it is regularly accessed by the LimeSurvey application (it is not at rest).
However, we create daily backups of your LimeSurvey data. That data is at rest and encrypted, stored safely on a different server, but at the same hosting location.
The software is a great help to capture the feedback of visitors regarding Ars Electronica and eventually to react to this feedback.
Limesurvey allowed us to build a complex community survey using 100% free (as in GPL) software...
Regarding accessibility, LimeSurvey was the only product which convinced.
Our tip: Get started right away for free! Your first survey will be ready in limesqueezing time.