When using LimeSurvey there are several ways of getting support: For technical issues/questions regarding LimeSurvey Cloud or LimeSurvey ComfortUpdate or pre-sales questions in general, please use our support tracker (only for registered users). Use the community support forums on LimeSurvey.org to find solutions for the most general problems. If you want to post a question, you will need to register a free account on LimeSurvey.org. If you need support beyond this for advanced questions, survey setup, integrations, evaluation/statistics, survey theme design etc., please contact one of our partners from our LimeSurvey Partner directory. They will make you a proper offer based on your requirements.