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  3. Survey design tips: How to create a good structure

Survey design tips: How to create a good structure

3 Ways to Present Surveys to Your Audience One of the first things to decide when setting up a survey is the general design and presentation style for your questions and answers. In this context, you have to choose the format for displaying your survey. Essentially, this means you can either show your entire survey on one page, which is called scrolling survey design in the research world.  You can show your survey on multiple pages, i.e., one question per page, which is called paging survey design.   You can alternatively use a hybrid format offered exclusively by LimeSurvey that allows you to show one question group per page consisting of several questions, which we will call categorizing survey design. What seems like an easy decision at first will require some further consideration when looking closer at this design topic.  In light of the availability of different technical devices to take surveys on nowadays, such as desktop computers, tablets, or smartphones, formats may appear more advantageous on one device, yet more disadvantageous on another device. This adds extra complexity to the survey design. Researchers have been testing and evaluating this design question for years now by examining key metrics such as bounce rates, completion times, and rates, as well as item nonresponses. Insights indicate that surveys taken on desktop computers do not differ significantly for scrolling and paging designs with regard to completion and bounce rates. Merely, a tendency to skip certain questions was discovered for scrolling survey designs which could have had any number of reasons such as a mental overload, boredom, or other problems connected to survey fatigue.   Tips For Different Survey Design Formats One thing has to be stated clearly: there is no general best strategy that will apply to any type of survey. Ultimately, it comes down to the survey characteristics with regard to survey length in terms of time and number of questions, as well as technical equipment and connectivity. Nevertheless, scenarios can be created within which a certain design format may be more suitable than others due to the underlying survey conditions. This leads to the following tips for the usage of different survey design formats: In general, if your survey is short in terms of the time it requires to be completed, as well as a low number of questions, the recommendation will always be to use a scrolling design to keep the survey short, regardless of the device used. A paging or categorizing design will spread questions over several pages and require respondents to click on the next button as well as to adjust to the subsequent page(s), which prolongs a survey. This will almost always exhaust or lower respondents’ interest potentially resulting in lower completion or higher bounce rates. A paging design usually only makes sense if you have a long survey that is to be taken on either a desktop computer or a laptop, as these devices possess larger screens, as well as allow for faster cursor movements and clicks. This way, surveys can be completed in a more convenient manner when shifting from page to page. Obviously, the aforementioned paging design can also be replaced by a categorizing design which is the more elegant way as it groups question subtopics to facilitate respondents recognizing logical connections between questions. Because tablet and smartphone devices have smaller touchscreens, a categorizing design should be used with long surveys, as it would minimize the negative effects of both pure paging and scrolling designs. In the categorizing design, fewer clicks and new page loads are required than with the paging design, as well as less scrolling and information overload are present than with the scrolling design. The advantage of paging and categorizing design is perfectly clear: every time a respondent completes one or a few questions on a page and clicks the next button, this data is submitted and saved, even if the respondent drops out on the subsequent page. If a respondent completes the same amount of questions in a scrolling design and drops out without submitting, all that data is lost. In this scenario, paging and categorizing designs are more valuable as partial data may still deliver important insights.       Conclusion   All in all, we do, however, recommend that you try to avoid creating long surveys with many questions, as these will oftentimes lower completion rates and increase bounce rates due to survey fatigue. Try and split longer surveys by subtopics into multiple shorter surveys. This way, you will make sure to increase survey relevance to your target audience and earn more valuable data to analyze.In the end, it all comes down to how well you know your target audience. The more you find out about devices used and survey perseverance, the better you can suit your survey design to achieve the best results.  

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Category: Knowledge
22 September 2020
5 years ago
3 Min Read
Survey design tips: How to create a good structure

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    3 Ways to Present Surveys to Your Audience

    One of the first things to decide when setting up a survey is the general design and presentation style for your questions and answers. In this context, you have to choose the format for displaying your survey. Essentially, this means you can either show your entire survey on one page, which is called scrolling survey design in the research world. 
    You can show your survey on multiple pages, i.e., one question per page, which is called paging survey design.
     
    You can alternatively use a hybrid format offered exclusively by LimeSurvey that allows you to show one question group per page consisting of several questions, which we will call categorizing survey design.

    What seems like an easy decision at first will require some further consideration when looking closer at this design topic.  In light of the availability of different technical devices to take surveys on nowadays, such as desktop computers, tablets, or smartphones, formats may appear more advantageous on one device, yet more disadvantageous on another device. This adds extra complexity to the survey design.

    Researchers have been testing and evaluating this design question for years now by examining key metrics such as bounce rates, completion times, and rates, as well as item nonresponses. Insights indicate that surveys taken on desktop computers do not differ significantly for scrolling and paging designs with regard to completion and bounce rates. Merely, a tendency to skip certain questions was discovered for scrolling survey designs which could have had any number of reasons such as a mental overload, boredom, or other problems connected to survey fatigue.
     

    Tips For Different Survey Design Formats

    One thing has to be stated clearly: there is no general best strategy that will apply to any type of survey. Ultimately, it comes down to the survey characteristics with regard to survey length in terms of time and number of questions, as well as technical equipment and connectivity.

    Nevertheless, scenarios can be created within which a certain design format may be more suitable than others due to the underlying survey conditions. This leads to the following tips for the usage of different survey design formats:


      • In general, if your survey is short in terms of the time it requires to be completed, as well as a low number of questions, the recommendation will always be to use a scrolling design to keep the survey short, regardless of the device used. A paging or categorizing design will spread questions over several pages and require respondents to click on the next button as well as to adjust to the subsequent page(s), which prolongs a survey. This will almost always exhaust or lower respondents’ interest potentially resulting in lower completion or higher bounce rates.

      • A paging design usually only makes sense if you have a long survey that is to be taken on either a desktop computer or a laptop, as these devices possess larger screens, as well as allow for faster cursor movements and clicks. This way, surveys can be completed in a more convenient manner when shifting from page to page.

      • Obviously, the aforementioned paging design can also be replaced by a categorizing design which is the more elegant way as it groups question subtopics to facilitate respondents recognizing logical connections between questions.

      • Because tablet and smartphone devices have smaller touchscreens, a categorizing design should be used with long surveys, as it would minimize the negative effects of both pure paging and scrolling designs. In the categorizing design, fewer clicks and new page loads are required than with the paging design, as well as less scrolling and information overload are present than with the scrolling design.

      • The advantage of paging and categorizing design is perfectly clear: every time a respondent completes one or a few questions on a page and clicks the next button, this data is submitted and saved, even if the respondent drops out on the subsequent page. If a respondent completes the same amount of questions in a scrolling design and drops out without submitting, all that data is lost. In this scenario, paging and categorizing designs are more valuable as partial data may still deliver important insights.
     

     Survey layout formats

     

    Conclusion

     
    All in all, we do, however, recommend that you try to avoid creating long surveys with many questions, as these will oftentimes lower completion rates and increase bounce rates due to survey fatigue. Try and split longer surveys by subtopics into multiple shorter surveys. This way, you will make sure to increase survey relevance to your target audience and earn more valuable data to analyze.

    In the end, it all comes down to how well you know your target audience. The more you find out about devices used and survey perseverance, the better you can suit your survey design to achieve the best results.

     

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    Colour psychology in survey design
    Knowledge
    7 years ago
    Colour psychology in survey design
    Colour psychology in survey design Have you ever wondered why you feel calm in a blue room,...

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Furthermore, they are powerful influencers, as they can set a certain mood, induce physiological processes or trigger certain behaviours. In fact, there is a widespread consensus among researchers that colours are essential to fields such as marketing, market research and branding.So how does this colour psychology apply to survey design and survey-taking? To find out just that, here is a more comprehensive look at the psychological values of different colours.   To provide you with a small overview of the effects of commonly used colours and colour themes, we created small palettes of the colours red, blue, green and purple for you so you can use one of the hues depicted below for your next projects. That's why we also brought up the concerning hexadecimal codes of each example.         Red This bold colour is often associated with excitement, passion, and urgency. However, it can also signal danger or errors. 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This means brands can make data-driven decisions to put their best foot forward. Collecting customer feedback through online surveys allows companies to gauge consumer perceptions of their packaging - and the feedback you get can influence purchasing decisions. By embedding surveys within the package testing process, companies can capture detailed feedback that informs adjustments and enhances product appeal. Designing Effective Package Testing Surveys To ensure survey effectiveness, it’s important to focus on questions that gather both quantitative and qualitative feedback: General Impression: “How would you rate the overall design of the packaging?” Usability: “Did you find the packaging easy to open?” Durability Perception: “Do you feel the product was adequately protected?” Environmental Impact: “Is the packaging sustainable or recyclable, and does that influence your purchasing decision?” Aesthetic Appeal: “How well does the packaging reflect the brand’s identity?” Using LimeSurvey, you can design surveys that allow for flexibility in question types, from multiple-choice and Likert scales to open-ended responses. This variety lets you capture detailed responses that go beyond basic ratings, helping to uncover nuanced insights about consumer needs and preferences. Package testing isn’t without its challenges - namely high costs, time constraints and consumer bias. However, by designing the appropriate online surveys, you can easily navigate these potential challenges. Online surveys are low cost, allow brands to simultaneously gather user insights and make packaging adjustments on a rolling basis, and provide an avenue to ask pointed questions - ensuring you get clearer, more useful feedback that balances style and substance. Best Practices for Successful Package Testing Get stakeholders on board early: Involve packaging engineers, marketing teams, and consumer insights specialists from the beginning to create a balanced, well-rounded testing strategy. Use a multi-method approach: Package testing works best when it doesn’t rely solely on one form of testing. Using a combination of physical tests and user surveys will give you the most comprehensive assessment. Incorporate user feedback iteratively: survey insights can be used at different stages of package development to make adjustments based on consumer needs. Think about compliance and sustainability: Make sure you’ve considered all market-specific regulatory and environmental considerations early in the process to avoid costly redesigns. Analyze survey data effectively: Use LimeSurvey’s analytics features to draw actionable insights from survey responses, highlighting areas for immediate improvement and tracking trends over time. Package testing is vital for product protection, regulatory compliance, and customer satisfaction. Leveraging online survey tools like LimeSurvey can help you capture real customer feedback - and by involving them in the package testing process through surveys, you can make well-informed decisions, while also ensuring compliance, to deliver packaging that truly resonates with your target customers. Explore how LimeSurvey can support your journey by providing a user-friendly, customizable platform for gathering invaluable insights. Get started today!

    14 Min Read
    Everything You Need To Know About Synthetic Datasets
    Knowledge
    9 months ago
    Everything You Need To Know About Synthetic Datasets
    Researchers, businesses, and other individuals need data to make informed decisions. In almost all...

    Researchers, businesses, and other individuals need data to make informed decisions. In almost all aspects of work, robust data is a need. However, these professionals may not always have access to real-world data, whether for privacy, cost, or ethical reasons. This creates the need for data that is artificially generated but simulates real-world events and patterns, providing the necessary information that makes predictive modeling possible. In sectors like healthcare and finance that handle sensitive information, sharing or using real data can be risky, even internally. But synthetic data mimics the patterns of real data without exposing sensitive details, allowing researchers and companies to uncover insights without violating privacy regulations. What is Synthetic Data? While traditional datasets are gathered from surveys, experiments, or observational studies, synthetic data is created through algorithms or models that replicate the statistical properties of real data. This allows researchers to work with large quantities of data to test a hypothesis or validate findings without relying on real-world information that may be difficult to acquire. For LimeSurvey users, synthetic data can offer innovative solutions to challenges such as limited or sensitive data, enabling better survey research and insights while protecting privacy. The goal of a synthetic dataset is to replicate the statistical patterns found in real data, making it suitable for testing and training purposes. While it may not represent actual events, it can still provide valuable insights and serve as a foundation for analysis. Synthetic Dataset vs. Real Data When deciding whether synthetic data is right for you and your project, it’s important to keep in mind that it is not a substitute for real-world data. There are several key differences—many of which can have a significant impact on the insights and key findings derived. Here are a few areas where it’s especially important to understand how synthetic data differs from real data: Accuracy: While synthetic data can replicate real-world patterns, it is not an exact representation. Some details may be lost or oversimplified, making it less accurate for certain applications. Privacy: Synthetic data offers a clear advantage in terms of privacy, as it does not contain personal information. However, real-world data is more reflective of actual behaviours and outcomes. Cost: Collecting and cleaning real-world data is often costly and time-consuming, while synthetic data can be generated quickly and affordably. The Benefits of Synthetic Datasets Once you have a good grasp of how synthetic data differs from real data, you can dive into the benefits of using it—particularly for those in fields related to research, AI, and machine learning. Data availability: Synthetic datasets can be generated in large volumes, providing ample data for training AI models or conducting hypothetical experiments, even when real data is scarce. Control and flexibility: Synthetic datasets allow for precise control over the variables and parameters, enabling researchers to create specific scenarios that would be difficult to capture in real-world data. Data privacy: Since synthetic data is not tied to real individuals, it bypasses privacy concerns and data privacy regulations. This is especially useful for forecasting in industries like healthcare and finance, where regulations are particularly strict. Ethics: When working with sensitive information, synthetic datasets offer a way to avoid the ethical dilemmas associated with using real data while still providing meaningful insights. Common Use Cases for Synthetic Datasets As synthetic data cannot replicate real data, there are limitations for how it can be used and when it is appropriate. Researchers, data analysts, and those working with prediction models can apply synthetic datasets in several ways to enhance their efforts, including: Testing survey designs: Synthetic datasets can help users evaluate different survey formats or questions, determining optimal design before launching live surveys. Training machine-learning models: If you’re using LimeSurvey data for machine learning, synthetic datasets can supplement real data to enhance model training without breaching privacy regulations. Simulating outcomes: Researchers can create synthetic versions of survey data to explore potential outcomes based on hypothetical scenarios, enabling more strategic decision-making. Data augmentation: If you’re working with limited survey responses, synthetic data can augment your dataset, providing additional insights. Data anonymisation: In sectors like healthcare, synthetic datasets mimic real patient data without compromising privacy. How to Create a Synthetic Dataset Creating a synthetic dataset involves generating data that matches the statistical properties of real data. To do this, you’ll first need to define the purpose of your dataset, identify the goal, and define your parameters. From there, you’ll need to leverage a specific model or algorithm to generate the dataset. For the majority of LimeSurvey users, these three techniques are likely the most the useful: Generative Adversarial Networks (GANs): A generative AI framework, GANs can generate highly realistic synthetic survey data by using two neural networks to replicate real-world responses. Probabilistic models: These models use statistical distributions to create synthetic data based on patterns observed in real survey datasets. Resampling methods: Techniques like bootstrapping can be used to generate multiple synthetic datasets from a smaller sample of real survey responses, offering greater flexibility in analysis. Once you’ve chosen the appropriate algorithm, generate the synthetic dataset by inputting the required variables, such as sample size, distribution, and noise. Then, after the data is generated, compare it to real-world data to ensure that it replicates the desired statistical patterns and behaviours. How to Evaluate the Quality of Synthetic Datasets The quality of a synthetic dataset is determined by how closely it mirrors the characteristics of real data. To evaluate the quality of the data you’ve generated, consider the following: Statistical Accuracy: Does the synthetic data match the distribution, correlations, and variability of real-world data? Usability: Can the synthetic dataset serve its intended purpose, whether it’s training a model or simulating real-world scenarios? Bias and Fairness: Does this synthetic data introduce or amplify biases that could skew results? Privacy and Ethics: Does this dataset inadvertently represent information about real individuals? Challenges and Limitations of Synthetic Datasets Despite the advantages of synthetic datasets, they do come with a few challenges. Chief among them is the lack of realism, as the dataset may not capture the full complexity of real data, leading to less reliable results. Another major concern is whether the algorithm used to generate synthetic data is biased. If so, the resulting dataset will likely also be biased, which can affect outcomes and analyses. Finally, it can be difficult to validate whether a synthetic dataset is truly representative of real-world data, as it lacks the grounding in actual events or behaviors. Thorough testing and comparison with real datasets is necessary to ensure accuracy. Best Practices for Using Synthetic Datasets To maximize the benefits of synthetic datasets in your survey, it’s important to follow these best practices: Validate regularly: Continuously compare synthetic data with real-world data to ensure it accurately replicates the necessary characteristics. Monitor bias: Regularly check for any unintended biases that may have been introduced during data generation and take corrective measures as needed. Use ethical frameworks: Always consider privacy and ethical implications when creating and using synthetic datasets, especially if the real-world data contains sensitive information. Test in multiple scenarios: Use the synthetic dataset in various scenarios to ensure it is versatile and can handle a range of conditions and requirements. Synthetic datasets provide a powerful solution to many of the challenges associated with real-world data collection and usage. With advantages including data availability, privacy, cost-effectiveness, and ethical flexibility, synthetic data can be an invaluable tool for researchers, developers, and data scientists. However, their use requires careful planning, stringent validation, and wide-ranging ethical considerations. By understanding the benefits, challenges, and best practices for using synthetic data, you can enhance your LimeSurvey projects while safeguarding privacy and improving research outcomes. If your organization wants to stay compliant with data privacy regulations while gathering meaningful insights, synthetic datasets are an option. Use LimeSurvey to gather, analyze, and extract information from your dataset to elevate your research, while prioritizing privacy. Try it today!

    14 Min Read
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