We are doing a scientific survey in two languages... or we´d like to...
Basic language is Danish, second language is German.
4 categories/groups of questions
ca. 25 Questions
When choosing "edit" the FIRST question in the FIRST category of questions the following ERROR occurs:
"Internal Server Error
The active record cannot be inserted to database because it is not new.
An internal error occurred while the Web server was processing your request. Please contact the webmaster to report this problem.
Thank you.
2013-12-22 21:28:25"
There should be mentioned that this question uses a >text-box< as answer-option (so that the user has to write something)- It seems that we can reproduce the error with the long and the small text-box or with all text-answer-options!
This results in an destroyed german survey, where every second time you choose the "next button", the user will see NO question.
In the BACKEND it seems that the WHOLE survey somehow has errors from that point, because when editing or saving questions the survey the above shown error occurs.
I am not a programmer - but could it be that the database-call for strings, which is needed when text has to be saved/copied into the database, has an error, since the error-message is: "The active record cannot be inserted to database because it is not new." ?
We a writing a 30 Page long university-lecture, which hast to be finished in January the 9th - and we still have NO survey online, because of these issues. We would really appreciate any FAST help!
We will donate an small amount of money to the project, when there´s a chance to get our survey successfully online without errors in the next TWO days - because there´s not much time left for us.
if we can not make it work - 5 days of work will be lost without any results

- and we have to use expensive tools like "survey-monkey" instead ... we think it is better that THIS project gets the money, if we can solve the issue together.
please help